Privacy Policy

This Privacy Policy (hereinafter the "Policy") issued by Fangwin88 (hereinafter "Fangwin88", "we", "us", or "the Company"), the operator of the online gaming and sports betting platform accessible at fangwin88.cam. This Policy applies to all individuals who visit, register on, or otherwise interact with the Fangwin88 platform, including users accessing the service from Malaysia and other permitted jurisdictions.

Fangwin88 is committed to protecting the privacy and personal data of its users in accordance with internationally recognised data protection principles. We process personal data only for legitimate, specified purposes, retain it no longer than necessary, and implement appropriate security safeguards to prevent unauthorised access, disclosure, or misuse.

By accessing or using the Fangwin88 platform — including visiting fangwin88.cam, registering an account, depositing funds, placing bets, or contacting our support team — you acknowledge that you have read and understood this Policy, and that you consent to the data practices described herein. If you do not agree with any part of this Policy, you should cease using the platform immediately.

This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between Fangwin88 and its users. Capitalised terms not defined in this Policy carry the meanings assigned to them in the Terms & Conditions.

For the purposes of this Policy, the following terms shall have the meanings set out below:

• "Personal Data" means any information that identifies or could reasonably be used to identify a living natural person, directly or indirectly — including name, email address, identification number, payment details, and IP address.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, transfer, deletion, or any other form of handling.
• "Data Controller" means Fangwin88, which determines the purposes and means by which personal data is processed.
• "Data Subject" means the individual to whom personal data relates — this context, you as a registered or visiting user of the platform.
• "Sensitive Personal Data" means personal data revealing racial or ethnic origin, political opinion, religious belief, biometric data used for identification purposes, or health data.
• "Third-Party Service Provider" means an external company engaged by Fangwin88 to perform specific functions in connection with platform operations, such as payment processing, identity verification, or fraud detection.
• "Cookies" means small text files stored on your device by a web browser at the request of the platform, used to remember preferences and analyse usage patterns.

Fangwin88 collects personal data through various channels, including account registration, gameplay activity, payment transactions, KYC submissions, customer support interactions, and automatic technical collection. The categories of personal data we collect include:

3.1 Identity & Contact Data

• Full legal name, date of birth, gender
• Email address and mobile phone number
• Residential address (including city, state, postcode)
• Malaysian IC number (MyKad), passport number, or other government-issued identification number provided during KYC

3.2 Financial Data

• Bank account details (account number, bank name, account holder name) used for withdrawals
• E-wallet identifiers for Touch'n Go eWallet, Boost, GrabPay, or DuitNow-linked accounts
• Cryptocurrency wallet addresses used for deposits or withdrawals
• Transaction history — deposits, withdrawals, wagers, bonus usage, and balance movements

3.3 KYC Document Data

• Scanned or photographed copies of Malaysian IC (MyKad), Driver's License, or Passport
• Proof of address documents (e.g., utility bills from TNB, Syabas, or Unifi; bank statements)
• Selfie photographs taken with identity documents for biometric consistency checks

3.4 Technical & Usage Data

• IP address, device type, operating system, and browser information
• Geolocation data at the point of login or transaction (country/city level)
• Session duration, pages visited, games played, bet amounts, and platform navigation patterns
• Login timestamps, logout timestamps, and failed login attempts
• Cookie identifiers and analytics data

3.5 Communication Data

• Records of live chat sessions, email correspondence, and support ticket history with Fangwin88's customer support team
• Any voluntary information submitted through platform feedback forms or surveys

Fangwin88 processes your personal data for the following specific and legitimate purposes only:

Fangwin88 processes personal data in accordance with internationally recognised legal bases. Depending on the specific processing activity, the applicable legal basis is one of the following:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions — including account management, payment processing, and game operation.
• Legal Obligation: Processing required to comply with mandatory regulatory requirements — including KYC verification, AML screening, and record-keeping obligations under our gaming licence.
• Legitimate Interests: Processing carried out for Fangwin88's legitimate business interests, including fraud prevention, platform security, and platform improvement — where such interests are not overridden by your data protection rights.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily in relation to marketing communications. You may withdraw this consent at any time by contacting our support team or using the unsubscribe mechanism in any marketing communication.

Fangwin88 does not sell, rent, or transfer your personal data to unaffiliated third parties for their own commercial purposes. We may share your personal data only in the following limited and controlled circumstances:

6.1 Third-Party Service Providers

We engage carefully selected third-party service providers to perform specific operational functions on our behalf. These providers are contractually bound to process your data only on our instructions, maintain appropriate security measures, and not use it for any other purpose. They include:

• Payment processors — to facilitate deposits and withdrawals via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency networks.
• Identity verification providers — to conduct KYC checks and document authentication.
• Fraud detection and AML screening services — to identify suspicious activity and screen against sanctions lists.
• Cloud infrastructure and hosting providers — to store and process platform data securely.
• Customer support platforms — to operate live chat and ticketing systems.
• Analytics providers — to generate aggregated, anonymised usage insights (no personally identifiable data is shared for this purpose).

6.2 Regulatory & Legal Disclosure

Fangwin88 may disclose your personal data to regulatory authorities, law enforcement agencies, courts, or other governmental bodies where required to do so by applicable law, court order, or regulatory directive. We will take reasonable steps to notify you of such disclosure where permitted to do so.

6.3 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of Fangwin88's business assets, personal data held by the platform may be transferred to the successor entity as part of the transaction. You will be notified prior to any such transfer, and the successor entity will be required to honour the commitments set out in this Policy or provide you with reasonable notice of any changes.

Fangwin88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with applicable legal and regulatory obligations, whichever is longer.

Applicable retention periods are generally as follows:

• Account data and KYC documents: Retained for a minimum of 5 years from the date of account closure, in accordance with international AML record-keeping requirements applicable under our gaming licence.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction for regulatory audit purposes.
• Customer support communications: Retained for2 years from the date of the last interaction, to support dispute resolution and quality assurance.
• Technical logs (IP addresses, session data): Retained for 12 months for security monitoring and fraud detection purposes.
• Marketing preferences and consent records: Retained until consent is withdrawn or the account is permanently closed.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in such a manner that it cannot be linked back to any identifiable individual.

Fangwin88 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Fangwin88 platform.
• End-to-end encryption for stored sensitive data, including payment credentials and KYC documents.
• Two-factor authentication (2FA) available for account access, providing an additional layer of identity verification.
• Restricted access controls ensuring that personal data is accessible only to authorised personnel on a strict need-to-know basis.
• Regular third-party security audits and penetration testing of platform infrastructure.
• Incident response procedures to detect, investigate, and respond to any data security incidents promptly.
• Secure data centre infrastructure with physical access controls, redundancy, and disaster recovery protocols.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, Fangwin88 will notify affected individuals without undue delay in accordance with applicable data breach notification requirements.

Fangwin88 uses cookies and similar tracking technologies on the platform to provide core functionality, improve user experience, and analyse platform usage. The types of cookies used are as follows:

• Strictly Necessary Cookies: Essential for the operation of the platform — including session management, authentication state, and security tokens. These cannot be disabled without impairing your ability to use the platform.
• Functional Cookies: Remember your preferences — such as language settings, preferred currency display (MYR), and layout choices — to personalise your experience.
• Performance & Analytics Cookies: Collect anonymised data on how users navigate and interact with the platform, enabling us to identify and fix issues, improve page load times, and optimise the user interface.
• Marketing Cookies: Used (with your consent) to track your engagement with promotional campaigns and to measure the effectiveness of bonus offers and marketing communications.

You may control your cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect the performance or functionality of certain platform features. Strictly necessary cookies cannot be disabled as they are fundamental to platform operation.

As an internationally operating platform, Fangwin88 may transfer personal data to servers, processors, or service providers located outside of Malaysia. Such transfers may be necessary for the provision of payment processing services, KYC verification, cloud hosting, or customer support operations.

Where personal data is transferred internationally, Fangwin88 takes reasonable steps to ensure that the receiving entity maintains data protection standards that are substantially equivalent to those set out in this Policy. This may include contractual safeguards such as data processing agreements containing standard data protection clauses.

By using the Fangwin88 platform, you acknowledge and consent to the international transfer of your personal data as described in this section, subject to the protections outlined above.

Subject to applicable law and certain conditions, you have the following rights with respect to the personal data Fangwin88 holds about you. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request".